To serve you well and to perform our work as efficiently and effectively as possible, Enki App processes your personal data.
Enki App considers careful handling of your personal data to be of great importance. Your personal data is carefully processed and secured by us. You can be assured that your data is safe with Enki App and that we comply with the applicable legal regulations.
This Privacy Policy is issued by Tekle Holographics, the entity responsible for the processing of your personal data in connection with the Enki App. For any inquiries or concerns regarding this Privacy Policy, please contact us at:
In this Privacy Statement, we have outlined how we handle your personal data. You can read in this Privacy Statement which personal data we process from you, for which purposes, who may view your data, how we store your data, to whom we pass your data, and what influence you can exercise over it. Your interest is our top priority!
Personal data includes all data that can be traced back to a natural person, and that is you. Personal data can include: your name, address, date of birth, phone number, business information, and email address. We obtain this kind of data from you when you fill out a form, send a letter or email, or call us. Also, when you visit one of our websites, you sometimes provide us with personal data, such as in the form of an IP address or a cookie.
When your personal data is shared with Enki App by yourself or by a third party, we process it. The term processing has a broad meaning and includes: collecting, storing, consulting, deleting, using, and providing data to third parties.
This Privacy Statement applies to all personal data that Enki App processes from you (partially or fully automated) in the context of its services.
We can process personal data from all persons with whom we have contact or who visit the website of Enki App. These include, among others, customers of Enki App.
Many contacts between you and Enki App take place face-to-face, by phone, through forms, email, or social media. The personal data you provide during these interactions are recorded if necessary for our services. The initiative to contact can come from you or from Enki App. The personal data you provide can be processed by Enki App, for example, to answer your questions, make offers, or improve the quality of our services.
Enki App is responsible for processing your personal data. The responsible party is the one who formally decides if and which personal data are processed, for what purpose, and in what manner.
Enki App can only process your personal data if we have a legal basis for doing so. The legal grounds for processing your personal data are:
Carefully, safely, and confidentially. This is how we handle your personal data. For this, Enki App has established a data protection policy. To protect your privacy and the confidentiality of your data, Enki App takes appropriate technical and organizational measures.
We take security measures to prevent misuse of and unauthorized access to personal data, including:
Besides securing the systems, we also want to ensure that not everyone within Enki App has access to your data. Therefore, the systems in which customer data are stored are only accessible to a select group of employees who need access to perform their tasks. Our employees are informed about the importance of protecting your personal data and handle it consciously.
We assume that your data is always confidential. Every employee of Enki App is therefore obliged to maintain confidentiality. This also applies to third parties hired by Enki App or otherwise appointed to perform work. Persons responsible for performing technical work on our systems are also bound by confidentiality.
Should it unexpectedly turn out that something went wrong with the protection of your personal data, or we suspect this to be the case, we will investigate this internally, take appropriate measures, and if necessary, report it to the authorities. If the breach of your personal data could potentially have unfavorable or adverse consequences for you, we will inform you as soon as possible.
Enki App does not retain your data longer than necessary for the purposes for which your data is processed and as legally allowed. How long certain data is retained depends on the nature of the data and the purposes for which it is processed. The retention period can therefore vary per purpose.
We do not explicitly provide your personal data to third parties unless it is necessary for executing the agreement, required by law, or if you have given us your consent. Enki App can also be obliged to provide personal data based on laws and regulations, a ruling from a competent court, or in case of fraud or misuse. In such cases, Enki App will cooperate.
Enki App will not transfer your data to a company or establishment in a country outside the European Union unless a model agreement has been signed or if you have signed a declaration giving your consent for the transfer.
If you call us or we call you, we may record the phone conversation. This is done to train, coach, and assess our employees and to optimize the quality of our services so that we can serve you better.
When you visit our website, we register your IP address, visit data, and cookies. Below you can read what we use this data for.
Everyone using the internet has an IP address. This also applies when you use the internet with your mobile phone. Without an IP address, you cannot surf the internet. Enki App keeps IP addresses to protect you from internet fraud.
General visit data, such as the most visited pages, is kept on the websites of Enki App. With this information, we can further optimize the layout of our website. These data can also be used to place more targeted information on the site. This way, we can further improve our services. We also register how visitors click through the Enki App website. These data are only stored and processed internally. They are used for statistical analyses of visitor behavior, fraud prevention, and to make personalized offers.
We use cookies on this website. A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard drive of your computer.
With your permission, we place “tracking cookies” on your computer. We use these cookies to track which pages you visit to build a profile of your online behavior. This profile is not linked to your name, address, email address, etc., but is only used to tailor advertisements to your profile so that they are as relevant as possible to you.
Through our website, a cookie is placed from the American company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so or if third parties process the information on behalf of Google. We have no influence on this. The information collected by Google is anonymized as much as possible. Your IP address is explicitly not provided. The information is transmitted to and stored by Google on servers in the United States.
If you do not want Enki App to use your click behavior to collect general visit data, you can set this through this soon-to-be-working link.
When Enki App processes your personal data, you have certain rights according to the applicable regulations. These rights are explained below.
Enki App provides information to you concerning our identity, the purposes, and methods of processing your data, the applicable rules, the rights you have, and how you can exercise those rights. This information may be omitted if you are already aware of the processing of your data or if notification to you is impossible or would require disproportionate effort.
If you are a customer of Enki App and want to see which personal data we have about you, you can use your ‘Right of access’. We request you to specify which personal data you wish to receive or view.
You have the right to rectify your data if your data is incorrect or incomplete. You also have the right to rectify the data if it is not relevant for the purpose for which we process it, or if your data is processed in violation of a legal requirement. We will inform the third parties who received your data of any rectification unless this is impossible or requires disproportionate effort.
You also have the right to request the deletion of certain data. For example, when your data is no longer needed for the purposes for which we received it, you object to the processing, or your data is unlawfully processed by us. However, we may not always delete all requested data, as we might be obliged to retain certain data by law.
You also have the right to restrict the processing of your data. The right to restriction means that we (temporarily) may not process or modify your personal data. This is the case if you dispute the accuracy of the data, believe that the data is no longer necessary for the purposes, or believe that the processing of your personal data by Enki App is unlawful.
You can object to the processing of your personal data by Enki App if your data is used for purposes other than necessary for the performance of a contract or compliance with a legal obligation. For example, if you do not want us to use your personal data to make personalized offers.
When you have provided your personal data to us yourself, you have the right to data portability in certain cases. This means that we will provide your data in a structured, commonly used, and machine-readable format when you request it.
If you wish to exercise your rights, you can contact us at any time. We will respond to your request within one month. We ask you to identify yourself with a valid identification document to verify that we are providing the personal data to the right person. Excessive requests for information may be denied. Excessive requests are those where you contact us more frequently and necessarily with information requests.
If you have any questions or concerns regarding our privacy practices, or if you wish to exercise your rights related to your personal data, please contact our privacy support team:
Email: support@tekleholographics.com
Phone: +31 352 031 066
Our team is available to assist you with any inquiries you may have.
Enki App may amend this Privacy Statement. The latest change was on January 17, 2019. You will always find the most recent version on this site. If you have questions or comments about our Privacy Statement, please feel free to contact us.
The rules on the protection of your personal data are laid down in the General Data Protection Regulation. The Data Protection Authority (DPA) supervises compliance with this law. If you believe that the provisions of this Privacy Statement are not or insufficiently complied with by us, you have the right to file a complaint with the DPA.
Contact details of the DPA are:
Bezuidenhoutseweg 30
2594 AV The Hague
0900-2001201